Petco Fish Refund Policy

How can you return different products at petco.

Petco fish refund policy. Petco processes most of its refunds to the original modes of payment. Please note that banks usually require additional time to process and post the transaction so the credit may not show up until your credit card s next monthly billing cycle. If you as a customer of petco are not 100 satisfied with your purchase from petco you can return it with ease. Petco will not refund or replace any existing live fish invertebrates that is injured or becomes ill as a result of introducing new live fish invertebrates to your aquarium.

I found this out the hard way when i went into petco and two beautiful fish caught my attention it was a. Hannah williams verified updated feb 17 2020 short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. The petco return policy is geared towards the interests of its customers.

On a side note petsmart has 14 days. For fresh water fish there is a 30 day guarantee on the fish. I find it odd the big box stores would have longer policies than the private stores that are supposed to get in better stock. Freshwater fish purchased in store can be returned with a receipt within 30 days for a full refund to original form of tender.

You can also just do an exchange which will just credit your refund on to your next purchase. If you have your receipt you can return your fish alive or deceased to the store for a full refund. The other 2 local fish stores have 7 day and 2 day. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died.

Apparently petco does not provide a return policy on saltwater fish at all dead or alive. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal.